Things to Note

Thank you for choosing to stay with us. Since we are a small establishment in a rural area, we ask you to kindly keep a note of the following points to ensure that your stay with us is as comfortable as possible.

Dining

  1. All tariffs include the selected meal plan (breakfast, lunch, and dinner). Any additional meals or items will be charged separately.

  2. Kindly let us know your meal preference in advance. (Please Note: If you wish to order Newari Meal/s, we will need 48 hours of prior notice.)

  3. Our menus are fixed and planned in advance. Requests that deviate from the set menu, as well as last-minute additions, will incur extra charges and will be accommodated based on availability.

  4. Any additional food or beverage orders beyond the included meals will be chargeable.

  5. Kindly adhere to the meal timings.

    • Breakfast - 8:30-9:30 am

    • Lunch - 1:00-2:00 pm

    • Dinner - 7:00-8:00 pm

    The kitchen closes at 8:30 pm. Requests after this time will not be entertained.

  6. Food will not be served in rooms, except under special circumstances at the discretion of the management.

Beverages

  1. Tea, coffee, and milk are complimentary up to two servings per day, at any time.

  2. Additional servings will be charged as follows:

    • Black tea: ₹25 per cup

    • Milk tea: ₹30 per cup

    • Black coffee: ₹30 per cup

    • Milk coffee: ₹40 per cup

    • Plain milk: ₹40 per cup

Light Extras (On Request)

  • Omelets: ₹60–₹100 (depending on preparation)

  • Maggi preparations: ₹70–₹150 (depending on preparation)

Housekeeping & Linen

  1. We do not have a dedicated housekeeping staff. Guests are encouraged to keep their rooms clean.

  2. Housekeeping services can be availed by guests staying with us for more than two nights. Services include routine cleaning of rooms, change of linen and towels.

  3. Housekeeping services beyond routine cleaning may incur additional charges.

  4. Because of our remote location, we don’t have access to large-scale laundry services or quick linen replacements. So we request a little extra care with towels and bed linen.

  5. If something gets damaged beyond normal use (like stains that won’t come out or tears), we may need to charge for replacement.

  6. Bed linen is treated as a set, so if one piece is damaged, the full set may need replacing. We trust you’ll treat it as you would your own at home.

Laundry & Other Services

  1. Laundry services are available at the following rates:

    • Adults: ₹30 per piece

    • Children (12 years and under): ₹20 per piece

  2. Massages are available on prior booking:

    • Full body massage: ₹2000 per person (45 minutes)

  3. All activities and additional services require booking in advance, are offered at fixed prices and are non-negotiable.

Electricity/Network

  1. Electricity in the village can get erratic and power cuts occur during bad weather.

  2. The geysers that provide hot running water work well when there is electricity. However, in case of none, we shall provide hot water buckets for bathing.

  3. Kindly switch off the geyser/heater/fan/lights if not in use.

  4. Jio 4G data and Airtel work the best within the farmstay. Other network providers are erratic.

Sanitation/Fire Safety

  1. Smoking in the rooms is strictly prohibited. The cottages are primarily made of bamboo and wood, and therefore are highly flammable. Kindly use the ashtrays provided in the balconies and outdoor seating areas for smoking.

  2. Please do not bring plastic bags/water bottles into the property.

  3. Please use the dustbins placed in your rooms, bathrooms and at designated spots in the farmstay for waste disposal.

About the Space (and Little Ones)

Glen Leu is an open, lived-in farm space, not a conventional hotel. Some rooms have balconies with simple wooden railings, and there are natural elements all around. If you’re travelling with children, we ask that they’re supervised at all times. The space is beautiful but not childproof, so a little extra attention goes a long way.

Safety & Responsibility

We’ve created Glen Leu to be a peaceful, safe place, but as with any natural setting, there are elements beyond our control.

By staying with us, you’re acknowledging that you’re responsible for your own safety and that of your group (including children and pets), and that you’re comfortable being in a farm environment.

Looking Out for Each Other

We trust our guests to be mindful of the space, the people around them, and of the experience we’re trying to create here.

If any damage, loss, or issue arises due to actions by you or anyone in your group (including children or pets), we ask that you take responsibility for making it right. This may include covering repair, replacement, or related costs. We’re always happy to talk things through if something unexpected happens.

Substances

To keep the environment calm and aligned with the spirit of the farm, we don’t allow illegal substances on the property. If this guideline isn’t followed, we may have to ask you to leave without a refund. We hope it never comes to that.

A Note on Safety & Liability

While we do our best to maintain a safe and welcoming environment, Glen Leu Farmstay and its team cannot take responsibility for accidents, injuries, illness, loss, or damage that may occur during your stay.

By confirming your booking, you agree to release and hold harmless Glen Leu Farmstay, its owners and staff from liability, and to indemnify them against any claims, damages, or expenses arising from your stay or the actions of your group.

If you’ve read this and it all feels reasonable, you’ll likely feel right at home here! And if you have any questions at all, just ask - we’re always happy to help.

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